Date: 8 Feb 2018

Time: 9am – 5pm

Special Rate: S$400  

Normal Fee: S$600!


FOC for the 11th participant
for 6th participant.

Learning Outcomes

Participants will achieve the following outcomes:

  • Identify key behaviours and competencies
  • Use probing questions
  • Recognise and evaluate behaviours suitable for your organisation
  • Techniques for conducting interview
  • Manage interview time effectively

What You Will Gain

  • Introduction – Communication: key to your success
  • Key Elements of Critical Behavioural Interviewing
  • Success Factors of Outstanding Professionals
  • – Activity: Scenarios
  • Interview Purpose – Two parts
  • Interview Process
  • – Preparation
  • – Closing the Interview
  • – Activity: Scenarios
  • The Interview Model
  • Using Probing Questions relating to Specific Critical Behavioural
  • Note-taking during Interview
  • Sticky Interview Situations and What You Can Do About It
  • Common Interview Pitfalls to Avoid
  • Interview Situations and What You Can Do About Them
  • Criteria to Establish Certainty of our Understanding of Candidates
  • Workshop Wrap Up


Executives and managers who are involved in the interviewing process of candidates for job vacancy in the organization – those new to job interviewing.

Facilitator’s Profile

Nancy Yeo
Managing Director

Nancy Yeo was certified in America, Illinois, St. Charles, to design and deliver interpersonal skills programs. She has substantial experience in delivering soft skills programs in the Asia Pacific region. She has trained thousands of office professionals, most of whom found her training practical, and her sharing of experiences, very useful to their careers.

Nancy is usually rated above 4 (out of a 5-point scale) for effective delivery of her training courses. Most comments about her instructor effectiveness are that she is very engaging and indeed an excellent trainer.

The Interpersonal Skill Specialist

ACES Learning Hub Pte Ltd

Call: Sharon 6299 0885; Irene 9235 1622

What Our Participants Say

"Helps me to ‘think on my feet’ to draw success factors in a candidate by asking probing questions that are relevant."

"Preparing the interviewing questions that can help us to draw out the success factors"

"Powerful, short questions to ask."

"Being organized for interviews. Focused on end results, Asking the right questions."

"Obtain job interview skills and adopt in the following interviews soon'."